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Delivery & Returns

Delivery:

All UK orders are delivered in 2-3 days (Mon-Sat) from date of receipt and/or completion of commissions or custom orders:

  • Europe delivery aim: 3-5 working days
  • Worldwide delivery aim: 6-7 working days

 

If you have requested a commission or bought a custom order listing, you will be contacted with updates on completions and delivery of your piece.

As a rough guide please allow 2-3 weeks for your commission and custom order to be completed *turnaround allows for drying time for best results upon delivery*

Returns:

We know that you will love your new purchase however if you do need to return you will be responsible for the cost of returns. If this is the case please email us at contact@darkhourstudios.com and we will be happy to assist.

Disclaimer*

Because of the nature of pour technique, each item is individual and has its own unique finish this works in our favour for a truly unique piece! We have a lot of practice under our belt so you can expect the final results to be stunning!